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Electronic technology is playing a growingly important role in the dynamics of governance through various applications, broadly referred to as e-Governance. This paper examines the ways in which e-Governance can be an asset to governance processes and argues the potential of redefining the processes of governance for both engagement of the citizen in policy making and in improving delivery of goods and services resulting in a paradigm shift in how government functions. However, the paper recognizes that technology is always a tool, and it is the political leadership and the economic forces which determine the extent to which technology can drive governance. Capability of a state in using technology applications like e-Governance varies widely across countries. This paper examines some of those features of e-Governance and highlights various aspects of those in the context of India. |
