The Effect of the Work and Physical Environment on Hospital Nurses' Perceptions and Attitudes: Service Quality and Commitment
| Autor: | Janet Turner Parish, Leonard L. Berry, Ramkumar Janakiraman |
|---|---|
| Rok vydání: | 2011 |
| Předmět: |
Medical education
Service quality genetic structures business.industry media_common.quotation_subject 05 social sciences Public relations equipment and supplies complex mixtures General Business Management and Accounting Nurses perceptions Work (electrical) Perception 0502 economics and business bacteria 050211 marketing Psychology business psychological phenomena and processes 050203 business & management media_common |
| Zdroj: | Quality Management Journal. 18:36-49 |
| ISSN: | 2575-6222 1068-6967 |
| DOI: | 10.1080/10686967.2011.11918334 |
| Popis: | This study investigates the effect of the physical and work environments of a hospital on nurses’ perceptions of and attitudes toward the hospital. |
| Databáze: | OpenAIRE |
| Externí odkaz: |
|