Advancing Dispute Resolution by Understanding the Sources of Conflict: Toward an Integrated Framework
| Autor: | Dionne M. Pohler, John W. Budd, Alexander J. S. Colvin |
|---|---|
| Rok vydání: | 2019 |
| Předmět: |
Organizational Behavior and Human Resource Management
Strategy and Management 05 social sciences 050209 industrial relations Dispute mechanism Dispute resolution Management Management of Technology and Innovation Political science 0502 economics and business Conflict resolution Conflict management Conflict theories 050203 business & management Law and economics |
| Zdroj: | ILR Review. 73:254-280 |
| ISSN: | 2162-271X 0019-7939 |
| DOI: | 10.1177/0019793919866817 |
| Popis: | Organizational leaders, public policymakers, dispute resolution professionals, and scholars have developed diverse methods for resolving workplace conflict. But inadequate recognition has been given to the idea that the effectiveness of a dispute resolution method depends on its fit with the source of a particular conflict. Consequently, it is essential to better understand where conflict comes from and how this affects dispute resolution. To these ends, this article uniquely integrates scholarship from multiple disciplines to develop a multidimensional framework to conceptualize the sources of conflict. This framework provides an important foundation for theorizing and identifying effective dispute resolution methods. Such methods are increasingly important as the changing world of work raises new issues, conflicts, and institutions. |
| Databáze: | OpenAIRE |
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