| Autor: |
Paul Morrison, Bronwyn Sutton |
| Rok vydání: |
1994 |
| Předmět: |
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| Zdroj: |
Tourism Management. 15:407-410 |
| ISSN: |
0261-5177 |
| DOI: |
10.1016/0261-5177(94)90060-4 |
| Popis: |
This paper argues that the availability of a smoke-free environment is perceived by many tourists emanating from the major English-speaking countries to be an important facet of the hospitality product. In many non-English speaking countries, there is a propensity to have few restrictions on smoking. There is potential conflict in simultaneously meeting the needs of both groups of tourists as well as hospitality staff because of the pervasive nature of tobacco smoke. The case of Japanese tourists on Australia's Gold Coast is examined. Findings indicate that not only was the lack of tobacco smoking restrictions in hotels potentially damaging for the domestic tourist market but was in fact contrary to what many Japanese desired. The paper concludes that it is important for tourism planners to be sensitive to the changing needs of inbound tourists and hospitality staff. This has implications for training and information systems. |
| Databáze: |
OpenAIRE |
| Externí odkaz: |
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