Management quality of professional football clubs: the Football Management (FoMa) Q-Score 2018
| Autor: | Sébastien Jost, Moritz Palme, Henning Zülch |
|---|---|
| Rok vydání: | 2020 |
| Předmět: |
Marketing
Knowledge management Balanced scorecard business.industry Strategy and Management Corporate governance 05 social sciences Exploratory research Football Q Score Ranking Tourism Leisure and Hospitality Management 0502 economics and business Performance indicator 050207 economics Business and International Management business Sport management Psychology 050212 sport leisure & tourism |
| Zdroj: | Sport, Business and Management: An International Journal. 10:567-598 |
| ISSN: | 2042-678X |
| DOI: | 10.1108/sbm-10-2019-0092 |
| Popis: | PurposeThis study derives a new framework that comprehensively assesses management quality along four dimensions, namely Sporting Success; Financial Performance; Fan Welfare Maximization; and Leadership and Governance. Filled with measurable key performance indicators (KPIs), these dimensions serve the purpose of objectively quantifying the relevant success factors. Ultimately, the performance in all dimensions indicates a football club's management quality.Design/methodology/approachThe study relies first on a review of the literature in the field of both general management and sports. Second, the authors adapt the balanced scorecard framework to the field of professional football and use a set of KPIs to assess the management quality of the Bundesliga teams over the seasons 2016/17 and 2017/18. Third, the authors validate the relative weights of the four dimensions composing the so-called “Football Management Quality score” (i.e. FoMa Q-Score) using expert interviews.FindingsTwo movements characterize the score development in 2017/18 compared to 2016/17: first, scores appear more contracted than previously. Second, both average and median scores improved, suggesting a general improvement in the management quality within the Bundesliga.Originality/valueTo the best of the authors’ knowledge, this is the first exploratory study deriving and measuring relevant key criteria for managing football clubs and illustrating the findings in a ranking. The aim of this study is to establish a model that impacts both academia and practice. By utilizing existing management literature and adjusting it to football particularities, the newfound knowledge begins to close the gap in sport management literature. |
| Databáze: | OpenAIRE |
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