Chain Action - How Do Countries Add Value Through Digital Government?
Autor: | Tomasz Janowski, Jaromir Durkiewicz |
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Rok vydání: | 2021 |
Předmět: |
05 social sciences
Rank (computer programming) Digital government Benchmarking Chain (unit) 0506 political science Worldwide Governance Indicators Action (philosophy) Benchmark (surveying) Value (economics) 050602 political science & public administration Business 0509 other social sciences 050904 information & library sciences Industrial organization |
Zdroj: | HICSS |
ISSN: | 2572-6862 |
DOI: | 10.24251/hicss.2021.284 |
Popis: | This study examineshow countries develop and benefit from Digital Government(DG).The literature proposes various conceptualizations of the value-adding logic of DG, but the benchmarking practice is not respondingto such proposals.For instance, the United Nations’E-Government Surveycombines the readiness and uptake indicatorsand failsto cover any impactindicators;thus,its diagnostic valueis limited. To overcome this limitation, weintroduce a new assessment schemebased on the DG value chain conceptand pursue the question: how do the world countries add value in this chain?Reassembling the UN’s e-Government Survey indicatorsand the World Bank’s Worldwide Governance Indicators,we examine how the 191 UN Member States converted their readiness into uptakeanduptake into impactover the 2014-2018 period. The results rank the countries concerning their performance alongthe DG value chain, identify hotspots, and calculatethe value chain performance of regional and economic groups. |
Databáze: | OpenAIRE |
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