Perceptions and performance of knowledge workers transitioning from single-cell offices to shared workspaces: evidence from panel data
| Autor: | Philip Stahlmann-Brown, Rachel Lopes Morrison |
|---|---|
| Rok vydání: | 2020 |
| Předmět: |
Organizational Behavior and Human Resource Management
Social Psychology media_common.quotation_subject Hawthorne effect 05 social sciences Applied psychology 050109 social psychology Management Science and Operations Research Job performance Perception Distraction 0502 economics and business Person–environment fit 0501 psychology and cognitive sciences Quality (business) Psychology Productivity 050203 business & management Applied Psychology media_common Panel data |
| Zdroj: | Journal of Managerial Psychology. 36:366-381 |
| ISSN: | 0268-3946 |
| DOI: | 10.1108/jmp-09-2019-0531 |
| Popis: | Purposeto evaluate the experiences of knowledge workers who work in shared workspaces and those who moved from single-cell offices to shared workspaces.Design/methodology/approachKnowledge workers were surveyed before and after 34% moved from single-cell offices to shared workspaces. The authors exploit this panel design in the analysis.FindingsShared offices were rated as providing more distraction, less privacy and worsened indoor environment quality (IEQ) (p p Research limitations/implicationsThe quasi-experimental control provides evidence that it is the office type, not the experience of moving, that accounts for the evaluative changes. There are limitations inherent in using a self-rating performance measure.Practical implicationsOrganisations should be aware that the positive outcomes ascribed to shared spaces may not be apparent and that demands may outweigh benefits.Originality/valueKnowledge workers are particularly impacted by distraction and interruptions to concentrated work. The quasi-experimental design controlled for the Hawthorne effect, demonstrating that it is the office type, not the move, that accounts for differences in perceptions. |
| Databáze: | OpenAIRE |
| Externí odkaz: |
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