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In contemporary social life, the role and importance of the professional support services is increasing. This is due to the growing threats related to poverty, destitution, social exclusion, aggression and violence, and blocking of the development opportunities of both individuals and various social groups. Therefore, expectations and requirements for social service professionals are increasing. Their job satisfaction is related to the feeling of mental strain they experience in solving difficult human life problems, and sometimes with powerlessness in the face of inexorable fate or bureaucratic barriers. Consequently, this situation is a source of strong stress for them, unpleasant emotional experiences and, as a result, professional dissatisfaction. This article is devoted to the diagnosis of job satisfaction of people operating in social assistance. This issue is considered in the context of their sense of stress. Thus, it allows to verify the relationships between these variables. |
