The Malaysian School Inspectorate as an Institution of Quality Assurance in Education through the Framework of Knowles’ Process Enneagram

Autor: Azlin Bt Azlan Philip Kinjawan, Leele Susana Jamian, Chan Yuen Fook
Rok vydání: 2020
Předmět:
Zdroj: Asian Journal of University Education. 16:1
ISSN: 2600-9749
1823-7797
DOI: 10.24191/ajue.v16i2.10285
Popis: This paper uncovers School Inspection as the central measure of quality improvement of education in Malaysia. Undeniably, the Malaysian Education Blueprint 2013-2025 has posed greater demand for quality assurance and monitoring as well as organizational efficiency and accountability. Consequently, the Malaysian Inspectorate of Schools and Quality Assurance which is also known as Jemaah Nazir Dan Jaminan Kualiti (JNJK, hereafter) is required to be well equipped with the knowledge, skills and also the current concern in education to ensure that a high standard of quality education is achieved and maintained in schools. Therefore, the purpose of this study is to investigate the current practices of school inspection towards leadership performance in the context of Knowles’ Process Enneagram ©. The study employed a qualitative research design involving respondents from the top management of JNJK in Sabah, Malaysia. The semi-structured interviews were guided by a Self-Organizing Leadership model known as the Process Enneagram developed by Richard N. Knowles (2002) to gain an in-depth understanding of the uniqueness of the leadership practices manifested by the JNJK. The Process Enneagram © is a tool used to identify characteristics and traits shaping the organizational performance and it has been successfully used in many Western countries. The findings of these qualitative data are characterized into various domains based on Knowles’ framework which see the operation of an organization falling into nine major attributes. The study identified various categories shaping the work of school inspectors, namely The Guardian of Standard Quality in Education (Self-Identification), Evaluation and Data Collection (Fulfillment of Purpose & Role), Standardized Operation Procedure (Self-Organization), Adherence (Self-Principles), Policy Implementations (Result-Oriented), Sufficient Guidelines (Improvement-Oriented), Research-based Approach (Reliability of Methods), Feedback and Guidance (Self-Connection) and Communication and Competence (Challenge-Driven). The findings of this study further indicated that the cycles of work undertaken by school inspectors creates the value for the organization (JNJK) as well as successive inspection cycles. This is in tandem to the JNJK’s obligation and aspiration to promote improvement through school inspection which specifically targets the quality of teaching and learning, leadership and management as well as the overall educational standards across the Malaysian education system.
Databáze: OpenAIRE
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