Effect of Rule Clarity and Evaluators’ Respectful Attitude on the Perceived Fairness of the Hotel Rating System
| Autor: | Min-Seok Yoo, Kyoung-Joo Lee |
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| Rok vydání: | 2021 |
| Předmět: | |
| Zdroj: | Journal of Quality Assurance in Hospitality & Tourism. 24:51-74 |
| ISSN: | 1528-0098 1528-008X |
| DOI: | 10.1080/1528008x.2021.2017386 |
| Databáze: | OpenAIRE |
| Externí odkaz: |
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