Requirement analysis and service optimization of multiple category fresh products in online retailing using importance-Kano analysis
| Autor: | Dianfeng Zhang, Zifan Shen, Yanlai Li |
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| Rok vydání: | 2023 |
| Předmět: | |
| Zdroj: | Journal of Retailing and Consumer Services. 72:103253 |
| ISSN: | 0969-6989 |
| DOI: | 10.1016/j.jretconser.2022.103253 |
| Databáze: | OpenAIRE |
| Externí odkaz: |
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