Popis: |
A process identified here as Structural Knowledge Auditing, has evolved over five years and has now been applied successfully in a range of businesses and to a range of knowledge areas. The process involves collecting information about the structure of knowledge through interviews and then mapping this knowledge based on learning dependency to create a visualisation of a knowledge resource. Parameters are used to provide management information about the knowledge elicited. Values for these parameters are elicited during standard interviews. Information about the knowledge structure, the parameter values and other more general comment is used to compile a business report and recommendations concerning the development of the knowledge resource. |