Defining Requirements for the Development of Useful and Usable Chatbots: An Analysis of Quality Attributes from Academy and Industry
Autor: | Malu Mafra, Kennedy Nunes, Adailton Castro, Adriana Lopes, Ana Carolina Oran, Geraldo Braz Junior, João Almeida, Anselmo Paiva, Aristofanes Silva, Simara Rocha, Davi Viana, Aurea Melo, Raimundo Barreto, Luis Rivero |
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Rok vydání: | 2022 |
Zdroj: | Human-Computer Interaction. User Experience and Behavior ISBN: 9783031054112 |
DOI: | 10.1007/978-3-031-05412-9_33 |
Databáze: | OpenAIRE |
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