Defining Requirements for the Development of Useful and Usable Chatbots: An Analysis of Quality Attributes from Academy and Industry

Autor: Malu Mafra, Kennedy Nunes, Adailton Castro, Adriana Lopes, Ana Carolina Oran, Geraldo Braz Junior, João Almeida, Anselmo Paiva, Aristofanes Silva, Simara Rocha, Davi Viana, Aurea Melo, Raimundo Barreto, Luis Rivero
Rok vydání: 2022
Zdroj: Human-Computer Interaction. User Experience and Behavior ISBN: 9783031054112
DOI: 10.1007/978-3-031-05412-9_33
Databáze: OpenAIRE