Perceptions of Lean Six Sigma: A Multiple Case Study in the Financial Services Industry
| Autor: | Jeroen de Mast, Bart A. Lameijer, Ronald J. M. M. Does, David T. J. Veen |
|---|---|
| Rok vydání: | 2016 |
| Předmět: |
021103 operations research
business.industry media_common.quotation_subject 05 social sciences 0211 other engineering and technologies Six Sigma 02 engineering and technology Human performance technology Affect (psychology) General Business Management and Accounting Software deployment Perception 0502 economics and business Multiple case Business Marketing Lean Six Sigma 050203 business & management Financial services media_common |
| Zdroj: | Quality Management Journal. 23:29-44 |
| ISSN: | 2575-6222 1068-6967 |
| DOI: | 10.1080/10686967.2016.11918470 |
| Popis: | The objective of this paper is to identify which LSS attributes affect employee and management attitudes and how the contextual frame affects this relation during the LSS change initiative. This study was conducted in the financial services industry. |
| Databáze: | OpenAIRE |
| Externí odkaz: |
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