Popis: |
The every-spiraling costs of health care is a prevalent issue in the health care arena. Finding ways to curb these costs is an inundating task, especially as expenses and pharmaceutical costs are beginning to climb out of control again. This paper analyzes one institutions response to addressing the current turmoil in health care. In 1993, the university of Virginia Medical Center took an innovated approach to health care with the implementation of a service center Organizational structure. This idea was taken from other industries where it has seen success. The philosophy is focusing on the customer, placing needed resources as close to the point of health care delivery as possible. |