Integrating corporate social responsibility (CSR) into ISO management systems – in search of a feasible CSR management system framework
Autor: | David Bamber, John M. Sharp, Pavel Castka, Christopher J. Bamber |
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Rok vydání: | 2004 |
Předmět: |
Process management
Standardization Process (engineering) business.industry Applied Mathematics Strategy and Management Corporate governance General Decision Sciences Accounting Industrial and Manufacturing Engineering Management information systems Industrial relations Management system Corporate social responsibility Systems thinking Business Social responsibility |
Zdroj: | The TQM Magazine. 16:216-224 |
ISSN: | 0954-478X |
DOI: | 10.1108/09544780410532954 |
Popis: | Following the growing interest in corporate governance and corporate social responsibility (CSR), the International Organization for Standardization (ISO) Committee on Consumer Policy (ISO/COPOLCO) opened the discussion about the feasibility of CSR management system standard. In this paper, we investigate the underlying issues that shape the development of CSR standard. Based on our case study research, we provide a framework for organisations to establish, manage, improve and document a CSR management system. This framework is based on process and systems thinking and analogous to ISO 9001:2000 adding significantly to existing definitive management frameworks. Finally, we outline areas for further research and indicate substantial managerial implications. |
Databáze: | OpenAIRE |
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