Social judgments of electronic multitasking in the workplace: The role of contextual and individual factors

Autor: Larissa K. Barber, Rushika De Bruin
Rok vydání: 2019
Předmět:
Zdroj: Computers in Human Behavior. 94:110-121
ISSN: 0747-5632
Popis: In the modern, technology-driven workplace, employees often engage in electronic multitasking behaviors. Using an online, experimental vignette methodology, the current set of studies investigated the influence of contextual and individual difference factors on observers' social judgments of electronic multitasking (i.e., rudeness, agency, and communalism) during a simulated work meeting scenario. Study 1 (N = 465) found no significant differences in social judgments based on the type of task-switching behaviors (sequential vs. concurrent). Study 2 (N = 477) found that relevant multitasking was evaluated as less rude, more agentic, and more communal than irrelevant multitasking. Individuals higher in polychronicity rated multitasking as less rude, more agentic, and more communal. Results for trait anger were mixed across studies. Finally, Study 3 found that observers evaluated relevant multitasking and concurrent multitasking as less rude, more agentic, and more communal than irrelevant multitasking and sequential multitasking, respectively. These results have implications for productive meetings and better relationships among coworkers.
Databáze: OpenAIRE