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Modern organizations rely upon their core competencies to support their competitive advantages. In that context, organizational functions should contribute for strengthening company’s core competencies. Nowadays, supply chain management has to be developed in order to achieve competitiveness in global markets. In such a context, global organizations have invested to improve supply chain management capabilities. It is expected that such efforts should have positive impacts on organizational and individual competencies as well as on the related core competencies. However, it must be pointed out that these benefits are not easily accounted. Therefore, this paper proposes the assessment of benefits from a training program developed in a real company, to support its supply chain management. With this aim, this paper presents a set of relevant criteria, which can capture, on one side, the training impacts on the related core competencies, and on the other side, the expected benefits on organizational and individual competencies. Analytic Hierarchy Process is applied, surveying the trained employees and their managers. |
