When Authority Goes Viral: Digital Communication and Health Expertise on pandemi.no

Autor: Tone Druglitrø, Kristian Bjørkdahl
Rok vydání: 2018
Předmět:
Zdroj: Pandemics, Publics, and Politics ISBN: 9789811328015
Popis: One of the most pressing questions concerning pandemic preparedness and response today is how digital media can and will change pandemic communication: In a future pandemic, effective use of digital media could mean the difference between marginal and massive loss of human lives. In this chapter, we are interested in how medical experts can retain their status in an environment where many—partly because of digital media—have come to distrust mainstream expertise. We study the Norwegian health authorities’ emergency web page, pandemi.no, and argue that it failed to use the affordances of the medium to develop features that acknowledge the actual concerns and voices of the public. Instead, it relied on a particular, fictional member of the public, which kept the website within a traditional—outdated—paradigm of public health communication.
Databáze: OpenAIRE