Communication-Related Sense-Making and Adjustment during Job Transfers

Autor: Fredric M. Jablin, Michael W. Kramer
Rok vydání: 1998
Předmět:
Zdroj: Management Communication Quarterly. 12:155-182
ISSN: 1552-6798
0893-3189
DOI: 10.1177/0893318998122001
Popis: Sense-making research has generally focused on how newcomers adjust to organizations. This study examined how sense-making facilitates employee adjustment when employees experience geographic transfers, a form of nonentry transition. Based on a longitudinal study of 91 transferees, the authors found that transferees did experience unmet expectations during their transitions. In particular, their unmet expectations for organizational support and community were associated with negative adjustment beyond that explained by their initial expectations and background characteristics. However, employees who were better able to make sense (develop knowledge) of appropriate forms of task communication in their new environments tended to experience more positive adjustment than did those who developed less knowledge.
Databáze: OpenAIRE