An empirical study of knowledge mapping implementation in Indonesian organizational context
| Autor: | Uus Khusni, Indra Budi, Dana Indra Sensuse, Muhammad Mishbah Winarni, Shidiq Al Hakim |
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| Rok vydání: | 2020 |
| Předmět: |
Knowledge management
Computer Networks and Communications Computer science business.industry 05 social sciences 02 engineering and technology Library and Information Sciences language.human_language Computer Science Applications Indonesian Empirical research Management of Technology and Innovation 0502 economics and business Organizational context 0202 electrical engineering electronic engineering information engineering language 020201 artificial intelligence & image processing business 050203 business & management Information Systems |
| Zdroj: | VINE Journal of Information and Knowledge Management Systems. 51:773-791 |
| ISSN: | 2059-5891 |
| DOI: | 10.1108/vjikms-11-2019-0170 |
| Popis: | Purpose Knowledge growth is currently experiencing a very exponential increase, through a digital transformation of knowledge in the organization and the emergence of various platforms through management system content such as blogs and social media that have encouraged such growth. An employee no longer only interacts in knowledge management (KM) in his organization but can communicate and collaborate to share knowledge through these platforms widely. Much of the spread of knowledge is a challenge for organizations to manage and use their knowledge and spread knowledge and become part of the expertise possessed by employees in their organizations. For this reason, an intelligent knowledge mapping approach is needed to facilitate finding, managing and identifying knowledge owned by an organization. This paper aims to see the use of smart knowledge mapping in organizations empirically. Design/methodology/approach This research was conducted empirically by conducting a literature study method to compile a questionnaire and conduct a survey through purposive sampling, sampling taken from the KM and Society Indonesia community. This survey limits only to respondents who have experience in conducting knowledge mapping in an organization. Findings The use of data sources that have been owned by the organization and also the consideration of the use of digital footprint employees spread across the internet can be a potential to explore the knowledge resources possessed by the organization. Of course, with the support of technology through the use of artificial intelligence (AI), it is expected to be able to present a comprehensive, adaptive and objective knowledge mapping for the organization. Practical implications The paper provides practical implications for knowledge mapping implementation in an organization by adopting AI with considerable digital footprint employees spread across the internet. Originality/value This paper provides empirical information about knowledge mapping implementation in Indonesian organization. |
| Databáze: | OpenAIRE |
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