All You Need is Trust – An Analysis of Trust Measures Communicated by Cloud Providers

Autor:	Julian Gantner, Ronald Maier, Lukas Demetz
Rok vydání:	2015
Předmět:	Service (business) Focus (computing) Cloud computing security business.industry Data_MISCELLANEOUS Internet privacy Information technology Cloud computing Provisioning Document analysis Computer security computer.software_genre Cloud provider Business computer
Zdroj:	Lecture Notes in Computer Science ISBN: 9783319261478 OTM Conferences
DOI:	10.1007/978-3-319-26148-5_38
Popis:	Cloud computing represents an information technology IT provisioning model in which IT resources are consumed as a service. They are no longer installed and run on premises of consuming organizations, but at cloud providers. Cloud computing poses unique security and privacy challenges because of its architectural features and because cloud providers are separate legal entities serving multiple customers. Trusting a cloud provider represents a critical barrier to adopt cloud computing. Although trust is difficult to assess, customers need to be assured that cloud services are provided as promised. This article describes what measures selected cloud providers communicate to increase their customers' trust in their organization and services. We conducted a document analysis of whitepapers and Web sites of four globally operating cloud providers, described and categorized trust measures, which we discussed with four Swiss cloud providers. The results show a list of 28 trust measures assigned to 14 focus areas.
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_________::514e9a7f2506da556aa6f5a8541f9ac6 https://doi.org/10.1007/978-3-319-26148-5_38 Zobrazit plný text záznamu