EP.TU.292Role of varying cultural backgrounds on patient safety in modern health care (NHS)
| Autor: | Sangara Narayanan Narayanasamy, Pradeep Thomas |
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| Rok vydání: | 2021 |
| Předmět: | |
| Zdroj: | British Journal of Surgery. 108 |
| ISSN: | 1365-2168 0007-1323 |
| Popis: | Introduction Patient’s safety and quality health care are prime motive in today’s health system. To avoid incidents on the minority, safe health system has to function linking different cultures and diversity. Cultural competency is applying clinical skills, knowledge and attitude towards the betterment and clinical safety of minority patients. Cultural competency Culture is defined as traditions and norms within group of people, linked by similar beliefs, behaviour,food habits and moral values. Ethno-pharmacology is the branch of science analysing the variations and effect of medications on different group of people. Cultural competency expanded as multicultural education, including patient outcomes, provider outcomes and health service and organizational outcomes (Vega, 2005; Srivastava, 2008). Current debate is that could cultural competency reduce the racial discrimination (Drevdahl et al., 2008). Cultural competency and outcomes Patient outcomes are measured in terms of physiological parameters (Hawthrone et al., 2008) and organisational outcomes include multilingual health workers, translators and help desks. (Fisher et al., 2007). Workshop, conferences, and training programs, orientation programs, peer education, interpreters, and meetings improve health care delivery. Conclusion Provider and organizational outcomes show moderate improvements in health services, whereas weak evidence of improvements in patient outcome. Henderson et al and Fisher et al reported that health workers trained culturally are most effective in delivering care. Recommendations Appropriate terminology and methods of interventions has to be formulated. Periodic reviews and new assessment tools has to be done. Systematic and organizational approach with cost effectiveness to be handled to improve the cultural competency. |
| Databáze: | OpenAIRE |
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