Mystery Shopping as a Strategic Management Practice in Multi-Site Firms
| Autor: | Sidney Block, Guido Friebel, Matthias Heinz, Nikolay Zubanov |
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| Rok vydání: | 2022 |
| Zdroj: | SSRN Electronic Journal. |
| ISSN: | 1556-5068 |
| DOI: | 10.2139/ssrn.4234913 |
| Databáze: | OpenAIRE |
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