OUTSOURCING AS SEEN FROM THE PERSPECTIVE OF KNOWLEDGE MANAGEMENT
| Autor: | Leopoldo J. Gutierrez-Gutierrez, Oscar F. Bustinza, Luis M. Molina |
|---|---|
| Rok vydání: | 2010 |
| Předmět: |
Marketing
Knowledge management ComputingMilieux_THECOMPUTINGPROFESSION business.industry Economics Econometrics and Finance (miscellaneous) Knowledge value chain Knowledge process outsourcing Management Information Systems Outsourcing ComputingMilieux_MANAGEMENTOFCOMPUTINGANDINFORMATIONSYSTEMS Empirical research Resource-based view Organizational learning Personal knowledge management Business Tertiary sector of the economy |
| Zdroj: | Journal of Supply Chain Management. 46:23-39 |
| ISSN: | 1745-493X 1523-2409 |
| DOI: | 10.1111/j.1745-493x.2010.03196.x |
| Popis: | This article analyzes outsourcing from a knowledge-based perspective. We investigate how knowledge as an organizational resource and the capabilities to manage this knowledge affect the benefits of outsourcing. Our results indicate that the nature of the knowledge of the outsourced activity affects the success of outsourcing. We also analyze the way in which collaborative know-how (as a knowledge resource) and learning capability (as an organizational capability) affect outsourcing benefits. We then test the validity of this hypothesis by surveying organizations from the service sector. The results of the empirical study provide strong support for our assertion that knowledge management affects the results of outsourcing decisions. |
| Databáze: | OpenAIRE |
| Externí odkaz: |
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