Dealing with Knowledge Management Practices in Different Product Lifecycle Phases within Product-service Systems
Autor: | Janne Huiskonen, Ville Ojanen, Yan Xin |
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Rok vydání: | 2019 |
Předmět: |
0209 industrial biotechnology
Knowledge management Standardization business.industry Digital era 02 engineering and technology Product-service system 010501 environmental sciences Reuse 01 natural sciences Knowledge sharing 020901 industrial engineering & automation Product lifecycle Order (exchange) General Earth and Planetary Sciences Business 0105 earth and related environmental sciences General Environmental Science |
Zdroj: | Procedia CIRP. 83:111-117 |
ISSN: | 2212-8271 |
Popis: | Through semi-structured interviews in six companies, the current paper investigates the knowledge management practices in product-service systems from product lifecycle perspective. Knowledge requirements (types/sources), knowledge sharing, and knowledge reuse in both beginning-of-life and middle-of-life phases are our focus. Similarities and differences on knowledge management practices were found in the two phases. Our finding suggests that in the current digital era, in order to keep competitive, the knowledge requirements in different PLC phases should be clearly identified, the importance of people should be re-emphasized, external collaboration should be strengthened, and standardization should be advocated in the company. |
Databáze: | OpenAIRE |
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