Involvement Willingness as Mediation Variable of The Influence of Customer Relationship Management on Social Customer Relationship Management

Autor:	Wendi Usino, Dewi Murtiningsih
Rok vydání:	2019
Předmět:	Mediation (statistics) Variable (computer science) business.industry Customer relationship management business Social psychology
Zdroj:	Proceedings of the 1st International Conference on Economics, Business, Entrepreneurship, and Finance (ICEBEF 2018).
DOI:	10.2991/icebef-18.2019.161
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_________::4d9716a8866616549213dd2e3d4b3313 https://doi.org/10.2991/icebef-18.2019.161 Zobrazit plný text záznamu