Offshore Information System Development Process in India: How Practitioners Respond to the Challenges

Autor:	Christopher M. Cassidy, Jeremy C. Bellah, James R. Burns
Rok vydání:	2013
Předmět:	Information Systems and Management Process management Offshoring Process (engineering) business.industry Management science Management Science and Operations Research Grounded theory Outsourcing Work (electrical) Critical thinking Information system Business Operational costs
Zdroj:	Journal of Information Technology Case and Application Research. 15:30-53
ISSN:	2333-6897 1522-8053
DOI:	10.1080/15228053.2013.11082802
Popis:	Offshore information systems development (ISD) has been an important practice for the last fifteen or more years, and it will likely continue to be. The potential benefits derived from lower operational costs and complementary time schedules are extremely attractive. Many organizations have successfully realized these benefits; however, others encountered unexpected challenges in the process and decided to move their operational capabilities back onshore. Current research addresses many challenges in the process and describes tools and methods for managing those challenges. However, more work needs to be done to investigate why offshoring works for some organizations but not others. This study investigates the system of offshore ISD through the eyes of practitioners by using grounded theory methods to inductively build theory to understand how they respond to the challenges that they encounter. We present an emergent theoretical model from the analysis of interviews performed with 29 respondents a...
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_________::4c037b5f49ab852afaee85a34617a3d9 https://doi.org/10.1080/15228053.2013.11082802 Zobrazit plný text záznamu