The irresponsibility and ineffectiveness of downsizing
Autor: | Russell L. Ackoff, John Pourdehnad |
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Rok vydání: | 1997 |
Předmět: |
Service (business)
Finance Engineering business.industry Strategy and Management Yield (finance) Control (management) Customer needs General Social Sciences General Business Management and Accounting Leveraged buyout Management of Technology and Innovation Operations management business Productivity |
Zdroj: | Systems Practice. 10:5-11 |
ISSN: | 1573-9295 0894-9859 |
DOI: | 10.1007/bf02557848 |
Popis: | The most frequent approach to improving white collar productivity is the meat axe—indiscriminate across-the-board staff cuts that can seriously weaken a division or department. Instead of going through a series of downsizings that yield no lasting cost reductions, companies need to manage internal operations and keep them under control. In turn, support units need to be made responsible for adapting their service functions to fit internal customer needs. They cannot be permitted to expand with few, if any, constraints on their growth. |
Databáze: | OpenAIRE |
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