Effectiveness of text messages, calls and e-mail on adherence to medical appointments. Review of systematic reviews and meta-analysis
| Autor: | Edison Valencia Diaz, Andrés Gaviria Lopez, Arlex Uriel Palacios Barahona, Ana Cristina Guerra Herrera, Maritza Hernández Rendón, Eliana Martinez Herrera |
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| Rok vydání: | 2018 |
| Předmět: |
medicine.medical_specialty
Short Message Service business.industry education Attendance General Medicine humanities 03 medical and health sciences 0302 clinical medicine Systematic review Age groups Relative risk Meta-analysis Family medicine medicine The Internet 030212 general & internal medicine Instant messaging business 030217 neurology & neurosurgery |
| Zdroj: | Ces Medicina. 32:14-22 |
| ISSN: | 2215-9177 0120-8705 |
| DOI: | 10.21615/cesmedicina.32.1.2 |
| Popis: | Background : Mobile phones and all other forms of modern communication such as the Internet and instant messaging applications have become tools to improve attendance rates for medical appointments. Objectives : To evaluate the effectiveness of reminders to improve adherence to medical appointments. Methods : An overview of studies comparing the effectiveness and attendance rates for medical appointments between patients that did and did not receive reminders. Also, a meta-analysis was conducted to estimate the overall effect of keeping appointments depending on the age of the patients. Results : Seven reviews were identified which show that Short Message Service (SMS) improves adherence to medical appointments. However, the meta-analysis showed a relative risk of 1,09 (CI 95%: 1,03 -1,11) for people with ages between 24 – 40 and 1,09 (CI 95% 1,05 – 1,14) for people with ages between 50 – 63, with regard to appointment assistance via SMS. Conclusions : The use of SMS reminders has a positive impact on medical appointment attendance. However, while reviewing the impact by age groups no differences were found. DOI: http://dx.doi.org/10.21615/cesmedicina.32.1.2 |
| Databáze: | OpenAIRE |
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