Technology Support for Communication and Understanding
| Autor: | Ralph Sprague, Stephen W. Smoliar |
|---|---|
| Rok vydání: | 2003 |
| Předmět: |
Decision support system
Knowledge management Computer science business.industry media_common.quotation_subject Communication studies Library and Information Sciences Social relation Management Information Systems Management Comprehension Negotiation Work (electrical) The Internet business media_common Meaning (linguistics) |
| Zdroj: | Journal of Decision Systems. 12:123-139 |
| ISSN: | 2116-7052 1246-0125 |
| DOI: | 10.3166/jds.12.123-139 |
| Popis: | As the Internet and related technologies for communication change, the role of communication in the conduct of business changes with it. Communication used to be viewed as a technical problem of separating signal from noise and managing bandwidth. Now it is a social matter in which negotiating differences in understanding among communicators is a primary business priority. Addressing this priority requires an understanding of how individuals interact in the course of their decision making activities. Using the work of Anthony Giddens as a point of departure, this paper views interaction in communication as consisting of three dimensions – meaning, authority, and trust. These three dimensions are used to identify new opportunities for advances in decision making technology that help deal with potential breakdowns in social interaction. |
| Databáze: | OpenAIRE |
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