The Relationship between Emotional Labor and Service-Oriented OCB : The Mediation Effect of Job Burnout and the Moderating Effect of Perceived Organizational Support
| Autor: | Hyunsu Kang, Shin， Ho-Chul |
|---|---|
| Rok vydání: | 2019 |
| Předmět: | |
| Zdroj: | Journal of Korea Service Management Society. 20:183-210 |
| ISSN: | 1598-1150 |
| DOI: | 10.15706/jksms.2019.20.5.009 |
| Databáze: | OpenAIRE |
| Externí odkaz: |
|