Roles of Private Club Volunteer Leaders: An Exploratory Study of Content Analysis
| Autor: | Seunghyun Kim, JaeMin Cha, Ronald F. Cichy, Miran Kim, Julie L. Tkach |
|---|---|
| Rok vydání: | 2016 |
| Předmět: |
Strategic planning
Financial performance business.industry 05 social sciences Exploratory research Public relations Content analysis Tourism Leisure and Hospitality Management Political science 0502 economics and business Accountability Club Marketing business Private club 050203 business & management 050212 sport leisure & tourism Theme (narrative) |
| Zdroj: | International Journal of Hospitality & Tourism Administration. 17:43-71 |
| ISSN: | 1525-6499 1525-6480 |
| DOI: | 10.1080/15256480.2016.1123584 |
| Popis: | This study utilized content analysis to identify themes related to the roles of board members from the perspectives of 218 general managers and chief operating officers, all members of the Club Managers Association of America. A computer-assisted program helped identify three main themes of board roles from open-ended responses, namely: (a) internal relations and accountability; (b) strategy planning and policy making; and (c) external relations and accountability. Internal relations and accountability was the most frequently mentioned theme representing 57% of the responses and indicating the most productive contributions of board members to the private clubs. This study also explores the relationships of these themes across club types, club size, and club’s financial performance. Implications and future research directions are also presented. |
| Databáze: | OpenAIRE |
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