Rise of the Chatbots
| Autor: | Jennifer Zamora |
|---|---|
| Rok vydání: | 2017 |
| Předmět: |
Modalities
Computer science business.industry 05 social sciences 02 engineering and technology computer.software_genre Chatbot Research objectives 0202 electrical engineering electronic engineering information engineering 020201 artificial intelligence & image processing 0501 psychology and cognitive sciences Artificial intelligence User needs business computer 050107 human factors |
| Zdroj: | IUI Companion |
| Popis: | This research study explores how chatbots can find a place in routine daily lives. Chatbot development has increased while in many cases its purpose still remains loosely defined. Due to its novel and relatively new technology, there is an opportunity to create meaningful experiences with chatbots in a typical person?s life. Qualitative insights were collected from 54 participants in India and the US over the course of two weeks. To identify opportunities for chatbots, we must understand how these programs are perceived and what needs exist for people. The research objectives include understanding the following: 1) anticipations for chatbots 2) preferred input modalities 3) opportunities for chatbots based on user needs. |
| Databáze: | OpenAIRE |
| Externí odkaz: |
|