An Exploration of Interactive Wayfinding Displays in Hospitals: Lessons Learned for Improving Design

Autor:	Angie Avera, Andrea Crosser, Tyler Duke, Christy Harper, Spencer Jefferies
Rok vydání:	2017
Předmět:	Medical Terminology Engineering business.industry Human–computer interaction 05 social sciences 050109 social psychology 0501 psychology and cognitive sciences Usability business 050105 experimental psychology Medical Assisting and Transcription
Zdroj:	Proceedings of the Human Factors and Ergonomics Society Annual Meeting. 61:1119-1123
ISSN:	1071-1813 2169-5067
Popis:	This research examined the usability and effectiveness of three large hospitals’ wayfinding interfaces. Participants recruited from three hospitals completed various tasks using the wayfinding interface. Errors and issues consistently observed were organized and developed into insights and recommendations, such as classifying information according to user expectations, including a universal search, minimizing unnecessary on-screen information, adhering to platform standards, presenting visual aids effectively, orienting navigation information effectively, and providing relevant environmental cues. Results from this paper will help inform researchers and designers to develop necessary guidelines when creating and iterating wayfinding interfaces, both in large multi-building hospitals and similar settings.
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_________::45b93a0d18c79f78f913731ab6bdbf79 https://doi.org/10.1177/1541931213601884 Zobrazit plný text záznamu