Knowledge Managed Quality Circle programme
| Autor: | S.R. Devadasan, M. Arun Ruban Kumar, R. Murugesh, V. Mohan Sivakumar |
|---|---|
| Rok vydání: | 2008 |
| Předmět: |
Total quality management
Quality management Process management Knowledge management business.industry Strategy and Management Information technology Management Science and Operations Research Work (electrical) Manufacturing Web programming Business Business and International Management Quality circle |
| Zdroj: | International Journal of Process Management and Benchmarking. 2:338 |
| ISSN: | 1741-816X 1460-6739 |
| DOI: | 10.1504/ijpmb.2008.021792 |
| Popis: | 'Quality Circle' (QC) is an employee involvement technique that was once widely applied in organisations to achieve continuous quality improvement. However, QCs began to vanish soon after the world experienced knowledge and Information Technology (IT) explosions. This paper reports research work carried out to overcome this situation by developing a model named Knowledge Managed Quality Circle (KMQC). This model envisages the development of knowledge portals and a specific type of organisation to facilitate the integration of QC and Knowledge Management (KM). KMQC's practicality was studied by applying it in a compressor manufacturing company. |
| Databáze: | OpenAIRE |
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