Domestic Technology Adoption: Comparison of Innovation Adoption Models and Moderators

Autor: Stephen Chi-Tsun Huang, Nai-Hua Chen
Rok vydání: 2015
Předmět:
Zdroj: Human Factors and Ergonomics in Manufacturing & Service Industries. 26:177-190
ISSN: 1090-8471
DOI: 10.1002/hfm.20621
Popis: Domestic technologies, such as assistant robots, have the potential to provide considerable assistance to families in societies with aging populations and increasing labor costs. This study intends 1 to test a series of innovation adoption theories to examine which models may better predict consumer behavioral intention toward the use of domestic technologies and 2 to examine whether lead-usership and global identity predict intentions. With the floor cleaning robots as target products of the survey and employing a sample of 299 potential consumers in Taiwan, a rapidly aging society, this study finds: 1 the theory of planned behavior TPB model accounts for 55% of the variance and better predicts purchase intention than the technology acceptance model and the theory of reasoned action. 2 In the nested TPB model, the effects of usefulness and ease of use on intentions are fully mediated by attitude. 3 When including 2 additional constructs, global identity and lead-usership, the explanatory power of the extended TPB model rises from 55% to 66%. 4 Lead-usership moderates the link between attitude and intentions, that is, the stronger the lead-usership the weaker the effect of attitude on intentions. 5 As lead-usership and global identity are included in the model, the impact of perceived behavioral control vanishes. 6 Subjective norms moderate weakening the effect of attitude on adoption intentions; thus, word of mouth and peer pressure could be powerful communication tools to persuade follower consumers to adopt domestic technologies, such as family robots.
Databáze: OpenAIRE