An empirical investigation of the impact of service experience on emotions, satisfaction and loyalty for theme park visitors

Autor:	Rajesh Ittamalla, Srinivas Kumar Daruri Venkata
Rok vydání:	2019
Předmět:	Service experience Theme park business.industry Strategy and Management media_common.quotation_subject Loyalty Business and International Management Public relations business Psychology media_common
Zdroj:	International Journal of Business Excellence. 1:1
ISSN:	1756-0055 1756-0047
DOI:	10.1504/ijbex.2019.10030696
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_________::44142e8fe43f5c14d81e9b634c78ce0d https://doi.org/10.1504/ijbex.2019.10030696 Zobrazit plný text záznamu