Information system capabilities and firm performance: Opening the black box through decision-making performance and business-process performance
| Autor: | Selim Zaim, Ekrem Tatoglu, Arafat Salih Aydiner, Erkan Bayraktar |
|---|---|
| Rok vydání: | 2019 |
| Předmět: |
Information management
Knowledge management Computer Networks and Communications business.industry Computer science Business process 05 social sciences 02 engineering and technology Library and Information Sciences Structural equation modeling Production planning Resource (project management) 020204 information systems 0502 economics and business Resource-based view 0202 electrical engineering electronic engineering information engineering Information system 050211 marketing Set (psychology) business Information Systems |
| Zdroj: | International Journal of Information Management. 47:168-182 |
| ISSN: | 0268-4012 |
| DOI: | 10.1016/j.ijinfomgt.2018.12.015 |
| Popis: | This study contributes to the extant literature on information management by investigating the interrelationships between information systems (IS)-related capabilities and their effects on firm performance. Using the resource-based view (RBV), a set of hypotheses is formulated to examine these links, considering the role that may be played by decision-making performance and business-process performance as mediating variables. Structural equation modeling (SEM) has been applied to a sample of 204 firms in Turkey. The test results obtained confirm the proposed serially mediating model according to which decision-making performance and business-process performance play a critical mediating role in the human resource and administrative-related IS capabilities, and firm-performance relationships. No support, however, has been found concerning the serial mediation effect between infrastructure-related IS capabilities and firm performance. |
| Databáze: | OpenAIRE |
| Externí odkaz: |
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