Team Power Smart Sparks Increase in Low-Priority, Repetitive Behaviors

Autor: Marc Pedersen, Arien Korteland, Jay Kassirer
Rok vydání: 2014
Předmět:
Zdroj: Social Marketing Quarterly. 20:165-185
ISSN: 1539-4093
1524-5004
DOI: 10.1177/1524500414541098
Popis: BC Hydro provides electricity to 1.7 million residential customers throughout British Columbia, on the west coast of Canada. Despite consumer indifference toward energy conservation, its Team Power Smart behavior-change program actively engaged 91,539 households and reduced electricity consumption by 25.6 gigawatt hours over its first 4½ years. The program connects with participants through things they care about, builds engagement incrementally, and helps overcome common barriers. It is designed to increase participants’ engagement levels on three dimensions: enjoyment (“I like this”), affiliation (“This is who I am”), and resonance (“This is right for me”). A similar approach could be used with a wide range of low-priority, ongoing behaviors.
Databáze: OpenAIRE