Trust and commitment in the formation of donor loyalty

Autor: Eduardo Torres, Cristobal Barra, Geah Pressgrove
Rok vydání: 2017
Předmět:
Zdroj: The Service Industries Journal. 38:360-377
ISSN: 1743-9507
0264-2069
DOI: 10.1080/02642069.2017.1405937
Popis: This cross-national study empirically tests a model that explains the ways in which trust and commitment lead to loyalty in the organization–donor relationship. This research fills a gap in the lit...
Databáze: OpenAIRE