Trust and commitment in the formation of donor loyalty
Autor: | Eduardo Torres, Cristobal Barra, Geah Pressgrove |
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Rok vydání: | 2017 |
Předmět: | |
Zdroj: | The Service Industries Journal. 38:360-377 |
ISSN: | 1743-9507 0264-2069 |
DOI: | 10.1080/02642069.2017.1405937 |
Popis: | This cross-national study empirically tests a model that explains the ways in which trust and commitment lead to loyalty in the organization–donor relationship. This research fills a gap in the lit... |
Databáze: | OpenAIRE |
Externí odkaz: |