IT certifications, outsourcing and information systems personnel turnover
Autor: | Jing Quan, Hoon S. Cha |
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Rok vydání: | 2010 |
Předmět: |
Knowledge management
Offshoring business.industry media_common.quotation_subject Theory of planned behavior Accounting Library and Information Sciences Human capital Computer Science Applications Outsourcing Promotion (rank) Turnover Information system Business Human resources Information Systems media_common |
Zdroj: | Information Technology & People. 23:330-351 |
ISSN: | 0959-3845 |
DOI: | 10.1108/09593841011087798 |
Popis: | Purpose – The paper aims to examine the factors that influence the turnover intention of information system (IS) personnel.Design/methodology/approach – Anchored in the theory of human capital and the theory of planned behavior, as well as an extensive review of existing turnover literature, the authors propose a novel set of variables based on the three‐level analysis framework suggested by Joseph et al. to examine IS turnover intention. At the individual level, IT certifications, IT experience, and past external and internal turnover behaviors are considered. At the firm level, industry type (IT versus non‐IT firms) and IT human resource practices regarding raise and promotion are included. Finally, at the environmental level, personal concerns about external changes characterized by IT outsourcing and offshoring are studied. The authors investigate the impact of these variables on turnover intention using a large sample of 10,085 IT professionals working in the USA.Findings – The empirical analysis bas... |
Databáze: | OpenAIRE |
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