Internal Audit Effectiveness: Multiple Case Study Research Involving Chief Audit Executives and Senior Management
| Autor: | Florian Hoos, Rainer Lenz, Gerrit Sarens |
|---|---|
| Rok vydání: | 2017 |
| Předmět: |
Computer Networks and Communications
business.industry Corporate governance 05 social sciences Context (language use) Accounting 050201 accounting Interpersonal communication Audit Public relations Internal audit 0502 economics and business Added value Customer satisfaction Business Safety Research Senior management 050203 business & management Software |
| Zdroj: | EDPACS. 55:1-17 |
| ISSN: | 1936-1009 0736-6981 |
| DOI: | 10.1080/07366981.2017.1278980 |
| Popis: | The focus of this study is the relationship between chief audit executives CAEs and senior management SM and its relationship with internal audit IA effectiveness. The study reveals differences between more and less effective IA functions and offers explanations by studying organizational, personal, and interpersonal factors within the German corporate governance context. The findings show that the pattern of interaction between CAEs and SM is a key determinant of IA effectiveness. This study highlights the danger of viewing customer satisfaction as the key measure of IA effectiveness since in practice expectations can vary significantly and as sometimes very little may be demanded. Moreover, CAEs typically adjust to expectations, upward and downward. CAEs can drive the agenda as well. When it comes to personality factors, “Fingerspitzengefuhl” and swimming in the organization characterize the successful internal auditor. IA designations for CAEs were not found to be of added value. At the organizational level, the findings show that companies that are considered as “hidden champions” demand and benefit from effective IA practices. |
| Databáze: | OpenAIRE |
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