| Popis: |
The article considers the role of mediation to conflict resolution. The problem of mediation is disclosed as an alternative way of resolving disputes. It has been revealed that in all the concepts of mediation the participation of a third party is emphasized that of the mediator who provides some assistance in establishing an understanding and whose interests are not directly related to the misunderstanding issues. An active third party controls the process, facilitates a realistic assessment of the situation by the parties, adopts an adequate solution, reduces emotional stress, etc. The expediency and possibilities of using mediation in Ukraine are analysed. It has been investigated that presently Ukrainian legislation has not yet defined the legal status of a mediator as well as that of professional mediator organizations and the procedure for certification of mediators, additional requirements for professional mediation skills and the quality of services provided and similar requirements. In the current legislation of Ukraine there is no regulation of the relations between the mediation participants. The types of mediation and its techniques have been considered. Such kinds of mediation as preventive mediation and mediation of conflict that has already arisen, survey mediation, mediation of containment (escalation) of the conflict, conflict settlement mediation, of voluntary and obligatory types, mediation focused on problem solving, transformation, rehabilitation, assessment mediation and mediation, based on mutual understanding, as well as reflexive, contextual and independent intervention techniques have been dealt with. These should be used for the success and effectiveness of the mediation process. It has been found that the use of mediation has proven its appropriateness for solving a variety of conflicts, but the real effectiveness of mediation also depends on the mediator's professionalism, the type of conflict and the personal characteristics of the conflicting parties. |
