Relationship between Customer Satisfaction and Service Quality in the Context of Consecutive Transactions - Focused on Moderating Effect of Relationship Quality and Period

Autor:	Hoseong Jeon
Rok vydání:	2018
Předmět:	Service quality media_common.quotation_subject Context (language use) Customer satisfaction Quality (business) Business Marketing Period (music) media_common
Zdroj:	Journal of Consumption Culture. 21:229-255
ISSN:	1229-0386
DOI:	10.17053/jcc.2018.21.2.010
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_________::3ec2faae4b11152d811a3ef7f22fccc9 https://doi.org/10.17053/jcc.2018.21.2.010 Zobrazit plný text záznamu