Mundane talk at work: Multiactivity in interactions between professionals and their clientele
| Autor: | Elwys De Stefani, Anne-Sylvie Horlacher |
|---|---|
| Rok vydání: | 2017 |
| Předmět: |
060201 languages & linguistics
Linguistics and Language Social Psychology Small talk Communication Social activity media_common.quotation_subject 06 humanities and the arts Language and Linguistics Multimodality 030507 speech-language pathology & audiology 03 medical and health sciences Conversation analysis Action (philosophy) Work (electrical) Anthropology 0602 languages and literature Pedagogy Conversation 0305 other medical science Salon Psychology media_common |
| Zdroj: | Discourse Studies. 20:221-245 |
| ISSN: | 1461-7080 1461-4456 |
| Popis: | This article examines how participants coordinate concurrent activities in hair salon interactions and during driving lessons. In both settings, participants devote considerable time to chatting about mundane topics. This sort of conversation has traditionally been studied as an instance of small talk. The first part of the article retraces the epistemological origins of this notion. The analytical section shows how an analysis based on talk alone may lead researchers to distinguish small talk from task-directed talk, in line with previous studies. The subsequent analysis of the participants’ multimodal conduct reveals that what we call mundane talk is a social activity that participants coordinate with multiple other co-occurring courses of (professional) action. The article subsequently zeroes in on task-directed first pair parts and shows how, on occasion, participants prioritize certain activities over others. The analyses draw on video data of interactions that have taken place in French and Italian and are carried out with conversation analytic methods. |
| Databáze: | OpenAIRE |
| Externí odkaz: |
|