Collaborative Innovation Centers (CICs): Toward Smart Service System Design

Autor:	James C. Spohrer, Stephen Perelgut, Seshadri Subbanna, Dale Davis, Marcellus Mindel, Qiqing (Christine) Ouyang, Juan Caraballo, Hisham El-Shishiny
Rok vydání:	2017
Předmět:	Service (business) Government Service system Knowledge management Process management business.industry 05 social sciences Technical literature 0502 economics and business 050211 marketing Business IBM CICS Design methods computer 050203 business & management computer.programming_language
Zdroj:	Serviceology for Smart Service System ISBN: 9784431560722 ICServ
DOI:	10.1007/978-4-431-56074-6_42
Popis:	This paper begins to integrate the technical literature on smart service systems with the more established policy literature on industry, academic, government collaborations. IBM’s existing Collaborative Innovation Centers (CICs) serve to ground the discussion in practice. CICs are an example of a Triple Helix smart service system, designed to rapidly close skills gaps and to accelerate the growth of high-skill jobs, essential to regional economic development and quality of life in knowledge economies. As such, this paper further provides insight into CIC design methodology and comparison with alternate types of collaborative centers highlighting differentiated design dimensions.
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_________::3df5a3e853d78891f9b6f199394c629b https://doi.org/10.1007/978-4-431-56074-6_42 Zobrazit plný text záznamu