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Given the rapid changes in health care today and the increasingly intense nature of competition among health-care providers, the success of virtually all health-care organizations relies increasingly on effective training of personnel, and on the linkage of training approaches and strategies to overall business goals and organizational performance. This article outlines the key steps involved in undertaking a training needs assessment in an institutional health-care setting, the outcome of which can help institutions align training approaches to support their business goals and institutional needs. ©1999 John Wiley & Sons, Inc. |
