| Autor: | Steven R. Dunbar, Paul Savory, S. Y. Edna Chan, Jeffrey W. Ohlmann, Sarah M. Ryan, Charlene Dunbar |
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| Rok vydání: | 2002 |
| Předmět: |
Operations research
Computer science business.industry Medical record education Staffing Medicine (miscellaneous) Workload Health informatics humanities Health administration Medical documents Workflow Transcription (linguistics) General Health Professions Operations management business health care economics and organizations |
| Zdroj: | Health Care Management Science. 5:191-199 |
| ISSN: | 1386-9620 |
| DOI: | 10.1023/a:1019744602444 |
| Popis: | Transcribing medical documents accurately into pre-defined formats and within certain time frames is vital for administrative and medical purposes in any hospital. This paper describes quantitative models incorporating available data to represent transcription activities of a medical records department. We forecasted the workload of the department, determined the optimal worker schedule and designed a simulation model to represent the workflow of the transcription function of a medical record department. The findings provided insight into the workflow, staffing and performance of the department. |
| Databáze: | OpenAIRE |
| Externí odkaz: |
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