| Popis: |
Studies on knowledge management report how, in practice, its cycle happens in businesses and industrial enterprises, but a few of them approach it as a means to improve the clinical practice in hospitals. The objective of the research related here is to contribute to bridge this gap, by means of a proposed model of knowledge management to improve the clinical practice. After conducting a systematic search of the literature, key elements of knowledge management processes were searched for the construction of a model to be used at the studied hospital. These processes were the base for the case study in which we interviewed members of the equipe multiprofissional de atendimento ao paciente portador de fibrose cistica – EMAPFC (multi-professional team that treats the cystic fibrosis patient) at a pediatric hospital of reference, in the state of Santa Catarina. Based on the analysis of the results, we elaborated a model of knowledge management that provides improvements in the treatment for that disease at that hospital. |
